Exchanges and Refunds
Exchanges and returns are accepted.
For exchanges- exchange the size within 7 days, with the swing tag attached and in the original packaging. You will be required to purchase another courier (charged at 50% less than the first courier) .
For returns-
Return to us within 7 days of receiving, with the swing tag attached and in the original packaging. We will process the refund within 5-7 working days. The courier amount will not be refunded.
You may also drop off a return in-store (find our address under “contact us”) All return refunds are done via eft and require 5-7 working days, including in store returns.
No exchanges/refunds on SALE ITEMS. No exchanges/refunds will be accepted without the tag attached and the zipper bag returned.
For returns-
Return to us within 7 days of receiving, with the swing tag attached and in the original packaging. We will process the refund within 5-7 working days. The courier amount will not be refunded.
You may also drop off a return in-store (find our address under “contact us”) All return refunds are done via eft and require 5-7 working days, including in store returns.
No exchanges/refunds on SALE ITEMS. No exchanges/refunds will be accepted without the tag attached and the zipper bag returned.
No exchanges/refunds on hijabs and accessories.